Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
My first order came on time and as expected. One of my items was missing from the shipment. I e-mailed them and they responded promptly, apologizing for the error, and sent it out right away. I am very pleased with the service so far!
By Katie
use groupon which was a great deal but was disappointed they took free shipping away.which wasnt right. my purchase was over 49 with my option to use my groupon which I purchased. so i think of it as a gift card but petflow decided free shipping shouldnt be ued together my order was perfect and extremely fast
By kimberly
Thank you for great product and fast shipping !
By Leonid
Good service, Good prices...excellent
By Fred W.
Just started with the scheduled shipments and so far, so good.
By Pat
PetFlow.com has made the process of going out and getting pet food much less stressful. The closest location for us to go out and buy the food we normally get is not convenient, so not having to head out on the road to get the food makes our lives easier.
By Patrick
Quick delivery at good price
By Sheree
Good price for a quality product. My only complaint is that when you order your item(s) take several days to actually be shipped.
By GSD O.
