petflow.com works, just the way online purchasing should
I don't have a lot of experience -- this is only my first order -- but i like the efficient delivery of product. Let's see how it goes in the future.
By STEVEN
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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I don't have a lot of experience -- this is only my first order -- but i like the efficient delivery of product. Let's see how it goes in the future.
By STEVEN
The convenience of having what I order delivered is a nice thing, but Petco's prices are lower than your's. But I have health issue's so I will pay to get it delivered.
By ROBERT F. B.
Happy with everything I've ordered. Good deals. Wish they had more selection and items for other pets such as parrots.
By AMYS
Although shipping was free, you do need to plan awahead to expect your shipment nearly two weeks after ordering.
By JONATHAN
Great treat deals! I was furstrated with one order. It was out of stock but the only way I found out was me emailing questioning when I would get it. I received responses immediately, saying they would look into it. The why I found out I wasn't receiving my order was I looked to see if it was being shipped. The order was removed.
By LISA
I usually shop at PetSmart, but the prices at PetFlow are just as low, and they seldom impose "shipping surcharges" on bagged food or other large items. Also, they offer drastically discounted deals daily (excuse the alliteration), which are usually on treats and chew toys (non-essential) items, but hard to pass up.
By JAMES
good selection of pet products
By LIZ C.
My order arrived quickly and the prices I paid were very competitive however the box my stuff arrived in was broken up. One of the larger beef bones had broken and the 30 pound food bag was open on one of the corners. It was opened enough that food could have spilled out. Overall the prices were good and everything was still fresh but the shipping and packing process left a little to be desired, otherwise it would have been 5 stars.
By ALICIA