Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
One of the best features of this door mat is that it really DOES stay in place! I've put it just inside the front door for two- and four-footed critters coming in ... makes a big difference! The dark brown color is great and the subtle dog paw print is really cute. THANKS!
By SARA L. H.
The pet rugs that I bought are a great product. They are nice and fluffy and my dogs fight over who gets to lay on them.
By LINDA
I ordered the lights for collars so I could find my littles in the dark and I ordered bully sticks for the other 9 dogs in my house. I wish they had bigger bags at the discounted prices, I'd never go anyplace else! But paying a dollar each is not affordable when you are retired, as my dogs can eat one a night. With that being said, those with smaller households would find the deals amazing and the dogs LOVED the sticks.
By LAURIE
I have two pets that go outside and back in many times a day. Their little feet are like mini-mops -- bringing in particles of leaves, grass, weeds, oak-leaf blooms -- Also one has a beautiful long-haired-over-her-back tail that attracts debris. My doggie rug from Petflow is working beautifully. It truly does clean their feet without my using a towel!! I was okay with paying $59 for it -- 3' x 5'. Love the "sticks to the floor" effect so as not to trip on it. As for "improvements" the red rug pattern is not prominent enough to show the white heart/dog-paw design -- looks like skipped stitches...almost unidentifiable. Also you should advertise (for us cat owners, too) that it is made of "loops" that a cat can scratch -- not good. The microfiber is fine --- washable? I don't know yet, but seems to be fully machine washable.
By PATSY
I am a retired senior citizen. Like most people in today's economic climate, I really have to watch expenses carefully. My pet has a medical condition that requires a limited ingredient food. I have only one brick and mortar store in the area where I live that carries limited ingredient dog food. PetFlow.com saves me 17% on each bag of food AND has treats with limited ingredients! PetFlow.com also saves me with FREE shipping and products are delivered to my door within two days, also saving me gas. PetFlow has a user-friendly website I can recommend to my technically challenged friends.
By JOSIE D.
Love my t-shirt., it looks just like my dogie.
By JOYCELYN
I WASN'T HAPPY AT ALL WITH MY ORDER-AFTER SEEING BIG AD FOR DOG MATS-I ORDERED ONE AND A TOY AND BOWL. THE BOWL WAS HALF THE SIZE -THE TOY WAS HALF THE SIZE AND THEY WERE OUT OF THE MATS. THE PRODUCTS AREN'T BAD-JUST NOT WHAT I THOUGHT I WAS GETTING.
By PATRICIA
The ordering went smoothly. My stuff was shipped in a timely manner and was received on the scheduled date. I would definitely recommend this site.
By DONALD
