On time delivery
On time delivery, and ease of use website.
By Yvette
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
On time delivery, and ease of use website.
By Yvette
The product I was looking for was available, and was able to place my order without a hassle
By PERLA B.
It was great service and my stuff was delivered quickly
By Gail
Great customer service and dog food arrived on time.
By STEVEN C.
Shipping was quick, my order was accurate! Customer service is fantastic!
By Donna G.
Easy to order, and I received everything very fast,with free shipping. I'm planning on buying more pet items from this site for sure! It's rare that you receive ordered things within 3 days from most pet sites for free, unless you pay.
By NAJA A.
I needed to get my prescription pet food that was sold out everywhere. This was the only place that had it. Submitting my vet info for the prescription was easy, and the food arrived quickly.
By Randi K.
Competitive prices, good selection of bird food, quick shipping.
By Anja M.