totally satisfied
I was totally satisfied with the service. from shopping online to the easy pay. don't change a thing...thx...
By john W.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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I was totally satisfied with the service. from shopping online to the easy pay. don't change a thing...thx...
By john W.
Like the site they have great deals for a lot of treats, toys, basically anything your pet needs. Glad to be able to find great online deals when I need to buy dog treats.
By Customer
A bit expensive for my tastes. Also, would like more product information included with the delivery. I want to know where the product came from (USA ?) and how it has been processed as my pet has severe allergies. I did not see a place where I could order the thick version of the product which I am used to getting.
By Carol G.
I have my dog food and treats delivered right to my front door monthly. Petflow has better prices and more selection than a supermarket or pet store.
By AbbyJD
This was my first time ordering from Petflow and it was quick, easy to use and the customer representatives are very knowledgeable and nice! I was experiencing a payment problem and called to find out what the problem was and they were already aware of the issue and were working to get it solved. In fact, when I called about the issue, my cat's food was already on the UPS truck to be delivered that day!! I was amazed at how quick and easy the experience was and I will definitely be a returning customer!
By Elyse
I was not sure about ordering dog food on line but it is actually pretty nice all of her treats and food delivered right to my front door. I will def. be ordering again. This was my first order and yes so far I am very happy
By Sandy J.
LOVE, love, love the 12" twisted bully sticks - need a couple hours of your own time ? then this is a great buy !
By Selfie
I like your pricing and free delivery. I couldn't find the same type of Blue Buffalo I had been feeding my 7 year old Weimaraner, but I did get something else. Trying to find what you are looking for can be a bit of a challenge, but not so much as to keep me from using again.
By Rdukurt