Stuff always right and on time!
Stuff always right and on time!
By KAREN W.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Stuff always right and on time!
By KAREN W.
Great company always on time with my order
By SUSAN M.
I got the shipment pretty quick.
By PAOLA B.
Orders are correct and intact upon delivery, which is always fast. Any issues or delays are quickly communicated. The tone of communication is always congenial and helpful. And, for me, I can buy my dog's healthier and preferred foods that the big-box stores do not carry. I also like that the sizes of dog toys are often given in actual inches, so Ican get the appropriate size for my pets.
By Ohiodoglover
Good products service and price. Only problem is you are out of stock too often.
By George T.
Petflow has provided exceptional service, great prices, and very good selection of products and foods for my pets for about 10 years, I highly recommend this company!
By CECILy
Ordering is easy and shipping is -always fast! My favorite site for ordering cat food and supplies.
By PENNY G.
Shipping has been so fast each time I’ve ordered! Excellent customer service and great selection of pet food and items! They’ve won my business!
By S S.