PetflowReviews of petflow.com

I stopped using Petflow.com because they can't ship non-recurring prescription food to our dogs. Easier to order from vet - no need to constantly re-fax the same perpetual prescription.

Petflow is good at shipping products, quickly, etc. However, when you place a one time order, you will (wthin 2 minutes of completing the order) receive a phone call from any annoying salesperson, insisting that you set up a recurring order. They don't understand "no". If you complain to customer service, you will be put on the do not call list for a while, but you will eventually be taken off again, and the calls start again. If you love unwanted sales calls, Petflow is for you.

Stop spamming me. Stop spamming me.

I would never even consider ordering from Petflow again, my first experience was that bad. I would never recommend a friend use them either for the same reason. Approx 3 weeks ago I placed my first order for my 2 male GSDS. I ordered treats, I ordered dry kibble and I ordered 4 cases of canned food. To this day not 1 item has arrived. After waiting with my thumb up my ass for 2 weeks and while running out of food I contacted Petflow to inquire on when I could expect to recive it. I was told they canncelled my order and never bothered to notify me by phone, mail email etc. Not a very professional way to run a business IMO and not very nice to leave pets hungry without givining the owners the oppty to order or purchase elswhere. Pet FLOW my arse.

I called three times to check on the size of the dog collar. I ended up ordering a size large per their recommendation. My dog does not even weigh 45 pounds! Of course, when the collar got here it was too small and they will NOT take it back! I will never recommend this site and will NOT order from again!

I ordered once and payed through paypal and it never went through. I emailed customer service for advice and they said they would reply in a few hours. I never received an answer. I did email again, since I really wanted to support the business, and said I would reorder but use my credit card. I had no reply but went ahead and did over my order and was waiting for over half hr for my payment info to be updated. I eventually gave up. So I never received my order nor a reply from customer service.

I was really upset to find Petsmart's website had everything I wanted at lower prices with free shipping. I was scheduled for automatic order fulfillment on PetFlow. I'm having a horrible time cancelling it. Plus they don't have the Fatwallet discounts most other vendors have. All in all, I'd suggest going elsewhere. Oh, beware their all natural bully sticks at 99 cents each. Both my dogs threw up after eating them.

See above. Nothing more to say.