Great company
Fast shipping, great prices and accurate order
By CIndyNC
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Fast shipping, great prices and accurate order
By CIndyNC
You always get your order on time
By GLENDA L.
Easy to order and I love the automatic ordering
By SANDRA
I stopped using Chewy when the company was bought by PetSmart. I'm glad I chose PetFlo.
By MARY B.
The dog food I ordered came quickly and I didn’t have to pay for shipping. The food I ordered changed the look of the bag so I thought I was sent the wrong food. Petflow responded immediately to my issue.
By MICHAEL DEL M.
Fast Shipping
By MICHAEL M.
Always helpful and products are quality.
By MICHELLE R.
Our beloved Newfie died a day or so after we received his auto shipment of food from Perflow. We had not even opened the box. Allison from Petflow offered her's and Petflow's sincere condolences. And she said just set the unopen box outside on the porch and she would have Fedex pick it up; they would have a label; and we would not be charged for it. It was a small bright light in an otherwise very, very sad week for us. Thank you very much and we will subscribe back to Petflow when the time comes with our other "Boys".
By BOB and ANNE B.