Excellent!
Easy to use, fast, and cheaper than other pet supply companies!
By Joy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Easy to use, fast, and cheaper than other pet supply companies!
By Joy
PetFlow always gets my order correct, has great prices and I never have to worry about running out of food for my dogs and cats
By CustomerMsMarianne
My cat would not eat several differert canned cat foods. I tried the one for stomach and hair and she has not thrown up since. You now have a returning customer!! tHANKS
By JULIA J.
Always excellent customer service.
By Gregory G.
Shipment on time. Customer service great
By CHRISTINE R.
Fast shipping!! Had the food I needed —happy to have a promo code as well ! Great communication with shipping and delivery
By pam L.
The exact product I was buying locally at Petsmart. A prescription cat food but in a larger economy bag for about 30 % less. Shipped free and on time. I'll be a regular customer now
By Jim D.
Very happy with the product the way it was pack, got it in the time frame I was told and what’s more important my cat love it and you guys where the only place who have it in stock thank you so much
By ODALYS C.