Prices are good and shipping is fast.
Prices are good and shipping is fast.
By MARY J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Prices are good and shipping is fast.
By MARY J.
The customer service is extraordinary. Any problem I’ve had was corrected swiftly, expertly, and cheerfully. These people seem genuinely interested in taking care of our pets.
By Stephen
Good price, fast service.
By Portland C.
Awesome professional support with timely shipping. Great prices as well.
By Rob
Prompt response when I had a problem with my order. They gave me a credit because my dog will not eat the food I ordered.
By Diane
Great experience on website and delivery!
By KAREN C.
EXCELLENT PRICING, SHIPPING NOTIFICATION AND PACKING OF ORDER!! Just wished they had more selection available.
By AMY
I’m was technologically inept on the computer and had to call the company to order my product. The person who answered the phone was so courteous and helpful. Because of her, I will continue to order my dogs food from PetFlow.
By APRIL W.