Fast
Order was made and delivered fast, But my rugs were packaged in Russin. So I don't know if there are any special instruction!
By Debra T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Order was made and delivered fast, But my rugs were packaged in Russin. So I don't know if there are any special instruction!
By Debra T.
Just ordered for the first time, a fairly large order of enough of a premium cat food to feed four cats for a month. The order arrived promptly, but we went to feed the cats and realized that one of the flavors (2 cases of wet), were actually dog food in the same brand. I called the company and they immediately sent out replacements of the correct food, very promptly.
By Catherine E.
Love your good prices but it does take a little longer to receive the order. I do not want the automatic reorder, I would rather order each time
By Donna H.
Arlo loved the duck chew, but was done with it in record time...maybe three minutes. I would not order them again.
By Jane J.
Prices are good from Petflow and I always keep an eye on their unbelieveable deals to stock up for my puppy.
By Kalena
Had a nice experience ordering. You were out of stock with one particular dogfood item. Also, you were higher on one particular brand than Petsmart.
By Jeff
My Blue Freedom order actually came the day after I ordered it. One problem - the mailperson left it on the front porch in a snowstorm. Box was wet; thankfully the Blue Freedom is in plastic bags.
By Valerie M.
I enjoy knowing that my shipment will be delivered in good shape and on time. I never worry about having to return a damaged shipment.
By Customer Paul D. in La Verne, C.