Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
It was on time and I was able to track the progress of the order well.
By N G.
Response from Petflow· Feb 9, 2026
Thank you for the great review. We are happy to hear your order arrived on time and that tracking updates were easy to follow. We appreciate you choosing Petflow and taking the time to share your experience.
Always have quality products for us to buy. Always great on the phone if need be. Delivery is prompt.
By J.B.
Response from Petflow· Feb 9, 2026
Thank you so much for your kind words. We are glad to hear you have consistently found quality products, prompt delivery, and helpful support when needed. We truly appreciate your continued trust in Petflow.
Good product and good seller.
By SAINGHAY S.
Response from Petflow· Feb 9, 2026
Thank you for the kind feedback. We are glad to hear you are happy with the product and your experience with Petflow. We truly appreciate you taking the time to leave a review.
I always get my product in good condition in a timely manner
By Linda C.
Response from Petflow· Feb 9, 2026
Thank you for the great feedback. We are happy to hear your orders consistently arrive in good condition and on time. We appreciate you choosing Petflow.
Good price and fast shipment.
By David K.
Response from Petflow· Feb 9, 2026
Thank you for taking the time to leave a review. We are glad you are happy with the pricing and fast shipping. We truly appreciate your support.
Very quick delivery - seamless
By Mrs Rebecca J.
Response from Petflow· Feb 9, 2026
Thank you for the great review. We are glad to hear your order arrived quickly and that the experience was seamless. We appreciate you choosing Petflow.
Good customer service and prices Delivered in an appropriate time
By LAURA G.
Response from Petflow· Feb 9, 2026
Thank you for sharing your feedback. We are happy to hear you had a positive experience with our customer service, pricing, and delivery timing. We truly appreciate your support of Petflow.
Love 💗 pet flow! Prices are reasonable, and the service is great!
By Laura H.
Response from Petflow· Feb 9, 2026
Thank you so much for the love. We are glad to hear you find our prices reasonable and our service great. We appreciate you being part of Petflow.
