Reliable
Reliable. Great choices.
By MARY M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Reliable. Great choices.
By MARY M.
Everything I order was right and I get fast delivery
By ROBERTO RIOS R.
Easy ordering, fast delivery, competitive prices. My only complaint is — too many texts and emails!
By Jenny D.
You carry the quality products I feed my 2 dogs and cat! Fromm, Annamaet, and Wellness. In addition, you deliver these foods in a timely fashion. I am a VERY satisfied customer and I recommend you to all my animal stewards.
By Sherry Hardwick T.
Your fast delivery, customer service, and packaging is excellent.
By A K.
I experienced a problem with my order (not their fault) and customer service was so quick to help me fix it! Really appreciate the immediate response and care that was given. My order then arrived safely and packed well.
By customer
Besides canned dog food, I ordered 4 bags of rather fragile treats and they arrived a little crushed. The company quickly shipped four new bags of the treats. They arrived in very good condition. I was impressed at how quickly and easily the customer service agent handled this.
By KATHARYN S.
great product
By jaqueline C.