Ease of ordering and modifying my auto…
Ease of ordering and modifying my auto ship order
By KAREN W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Ease of ordering and modifying my auto ship order
By KAREN W.
All of the information you need to fill my order you have on file, which helps things go very smoothly!
By DONALD M.
No issues and will order again.
By Mike
Every time I have called, everyone is very respectful and answers my questions.
By JANE R.
Good reply in customer service support.
By SIMONE
Order came fast. Staff answered my email quickly and helpfully. This company actually has REAL people who answer the phone and are sp pleasant and helpful. Prices are good.
By Rickie R.
Always works perfectly...order online, what I ordered delivers in a few days.
By MARY-JANE C.
It was real fast service to get the bag of pet food. Our puppy appreciated it!
By Rebecca