Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
My first experience was excellent….from the quality of the product…my dog loves the chicken treats…to the customer service. The sale was a great way for me to become acquainted as I do live on a budget!
By customer
I have been using this company for years and will continue to do so. They carry high-quality product. Have a great customer service and fast shipping.
By MICHELE
PetFlow has such a variety of options for your pet. I have a very picky cat and can’t always find her choice of food at the pet store! Thankfully, I discovered PetFlow. They were way less expensive than the store I normally shop at and had exactly what I needed. The food arrived in packaging that protected it, yet was minimalistic. Great experience!
By Debbie
I've ordered several times from PetFlow. They have excellent products. Easy website to navigate. Good customer service.
By sue
Low prices, fast shipping.
By Lisa K.
Quick delivery when everyone else is so slow or delayed. Accurate orders. Petflow cares about the animals by donating a portion of the profits 🫶🏼
By Deborah A.
Fast shipping on hard to find item! Thanks
By ANITA H.
I order from petflow a lot. Never been disappointed
By Darlene S.
