-4 for delivery time
I would give a 1 star for getting the dog food in a timely matter. FedEx is the worse by far. I’ll have to find a local shop in my town to buy as the shipping rates a minus 4.
By LYNN H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
I would give a 1 star for getting the dog food in a timely matter. FedEx is the worse by far. I’ll have to find a local shop in my town to buy as the shipping rates a minus 4.
By LYNN H.
You are reliable, honest, efficient and timely.
By LAUREL L.
Good service
By Mauricio
Too long for shipment. Had to keep emailing when order would ship. Items were in stock. Don’t know what the hold up was
By CONSTANCE A.
I appreciate their communication with me in regards to orders and delivery
By SARA & CHRISTY H.
Had dog food I used, processed my order quickly and I received it quickly. Only problem I had was box that it was shipped in was totally broken. Luckily dog food wasn’t.
By Anonymous
Ordering the needed vet diet for my dog has been easy. More communication regarding the order and when it is shipped and will be delivered would make it a perfect transaction.
By Michael
Good price and fast delivery
By Paul A.