friendly competent person that took…
friendly competent person that took care of my problem quickly
By PATRICK K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
friendly competent person that took care of my problem quickly
By PATRICK K.
The round cat scratcher fitted perfectly inside a round woven basket that my cats love. I had to remove the cardboard supports, which was easy to do. Many thanks!
By Sho En Kan N.
Easy online ordering and product came as promised with no issues.
By Nina
Pricing, ease of using your website
By Carol L.
Excellent service, super fast delivery.
By PETER N.
Ordered 3 times from Petflow, great customer service every time. They answer calls, respond to emails, and honestly do everything you would want from a company. Not to mention affordable prices.
By Kyle
Amazing experience. My package was delivered on time and very fast!
By Alessandra C.
Product was delivered as promised.
By JESSE W.