Always a positive experience
Always a positive experience! Quick delivery and has always resolved promptly if there are any issues!
By ALLEN K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Always a positive experience! Quick delivery and has always resolved promptly if there are any issues!
By ALLEN K.
REPRESENTATIVES ARE VERY UNDERSTANDING AND EASY TO WORK WITH.
By MARYANN K.
Both times that we have ordered. We have gotten out purchase when promised. Only thing I have that may need to be worked on is the ordering site. It took me like 4 times to finally fulfill my order.
By LEYLA D.
Love Pet Flow..been using them for 8 years now!
By LESLIE S.
All of my experiences with PetFlow are amazing.
By SporeSharon R. G.
Very quick delivery and high quality products. I really appreciated how good they were at communicating the status of the order as well. Will definitely shop with them again.
By Linda Croll H.
Shipping was quick. And the order was right. The prices are getting awful high, but I guess that is the due to our rotten economy.
By Mike M.
quick service. easy to use
By Linda R.