it only took 3 days to get my order!
it only took 3 days to get my order!
By MIKE K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
it only took 3 days to get my order!
By MIKE K.
Prices are good Wish delivery was faster
By JOANN F.
I received the dog food I ordered in a timely manner. They offer a wide variety of food.
By SandyN
Very cool customer service. Quick shipping . The price is high. But the puppies love it.
By Debbie
package and order was ok just left at wrong house and I did not see any notice of delivery
By DONNA H.
I ordered 2 items and one never shipped and both items were coming out of the same warehouse. Shipping for the 1st item took 7 days . When my order arrived, I called to tell them my 2nd item never came. Customer service was great and said they would "rush" that item out since it was their fault. 2nd item arrived next day.
By BONNIE V.
everything came quickly, but the bird treat sticks came all broken up. I wish there was a better way to send them
By Barbara S.
Quick Shipping! Unfortunately 2 cans of the dog food were badly dented!
By CATHERINE W.