Easy order, received in timely manner
Easy to navigate website; lots of name brand foods at reasonable prices.
By MARY
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Easy to navigate website; lots of name brand foods at reasonable prices.
By MARY
Best prices anywhere and great communication from Petflow. Received food four days after ordered and pet flow notified me on day 3 the order was delayed one day in the St. Paul location but was quicker delivery time than other companies I have used so was very happy to find Petflow
By Troy A.
The website is very easy to navigate. Our purchases were shipped and arrived quickly to our home. The prices are the best I’ve found. All these things have added up for me to be a repeat customer.
By Gail B.
Good selection of cat foods, good quality and fast shipping with fair prices.
By Jack
The product is $2 - $3 a case less than competitors. Shipping time is relatively timely. They product came in manageable size boxes. Not one oversized heavy box.
By Furrykid M.
They are very responsive. An item was missing from my shipment. It was reshipped within a day or two
By Bobbi H.
Great prices and service
By customer
They gave me a credit because something I ordered was no longer in stock. New items came very fast!
By NANCY P.