Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Have a 15YO lab. Lots of treats through the years . We orders dried Livers and dried Lung treats. she loves them - states at the treat area all day . My order got to nyc in 2 days .. so great service and great products . We’ll be ordering again. Reggie gives you a 4 paws up!
By KRIS VAN O.
Great customer service - item was out of stock at the closest location, so it was shipped a further distance at no charge. The dog foods I order are somewhat specialty items; I can always get them here.
By Denise M.
Great price !! Delivered quickly and easy to order online
By BYRON B.
Best price ans great fast delivery. I love your wonderful customer service. Thanks.
By M. B.
Quick friendly service. Easy to order. Arrived on time.
By Tom E.
Very affordable dog food. With inflation on the rise it really helps to find good deals in providing quality dog food to our large breed dogs. Petflow has been providing some nice coupons, their shipment speed is actually better than chewy. Arrives in 2 to 3 days and I shouldn't be happier.
By James B.
I have been a loyal customer of PetFlow since 2016, dogfood gets delivered on time when ordered. Customer service rocks! Thanks for being there for my pup?
By Terri
Every time that I order from petflow.com, I get the order quickly and exactly what I order. The site is easy to navigate and they have a LOT of options to choose from.
By Flash
