Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
We keep coming back to PetFlow because of the selection and pricing on Big Dog Chew Toys. We finally found a safe and durable name brand chew toy for our Great Dane - English Mastiff mix. He loves chewing and we are happy he is not chewing up our furniture.
By Frank J.
Decent pricing when compared to other sources to obtain this prescription dog food. Vet approval was quick and easy. Fast delivery.
By MARIANNE T.
Great customer service.
By RD
Petflow has specialty brands that are generally not available in the larger retail shops. Shipping is always prompt and prices are competitive. The autoship program is great and it's so easy to make adjustments to timing or products if/when needed. I highly recommend Petflow and have been really happy with their service and product selections.
By TRISH A.
I used to buy from Chewy.com. Petflow has much better customer service and better quality products, faster shipping.,etc
By JASON L.
The prices on the items I purchase are much better than other stores.
By JANET
Referred by a friend, prices were great and shipped on time!
By Denise D.
accurate, on-time delivery
By Don B.
