Cans delivered dented
Delivery was prompt, our vet was contacted with no extra effort on my part, but the cans were delivered dented. At $3 per can, I would have never chosen these cans for purchase.
By Barbara S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
Delivery was prompt, our vet was contacted with no extra effort on my part, but the cans were delivered dented. At $3 per can, I would have never chosen these cans for purchase.
By Barbara S.
Similarly priced Elk Antler much smaller than Chewy.com. Also from order to shipped was 2 days slower than Chewy.com. Otherwise great product and service! Will do business again!
By Justin
It was easy to order
By L.L.
Three cans were SEVERELY dented, three only dented.
By WINONA E.
Shipping is very, very fast and I almost always have the delivery by the afternoon. The packaging could be better; this last time, the box arrived with the tape broken and the box wide open. Other than that, excellent company!
By Sydney
I have been ordering from pet flow for about 1 year and never had a problem. I know my order will always be here on time.
By MELISSA E.
Please email customer before our standing RX is expiring . I had to wait a week without Dakotah's food Ty
By HEATHER T.
Its convenient but same prices as in the store plus shipping so not the best deals
By BETH J.