Packaged in a box
Packaged in a box. Good idea came intact Thank you
By JUDITH T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Packaged in a box. Good idea came intact Thank you
By JUDITH T.
all went smoothly... ordering/delivery... including driver's willingness to drop off 3 heavy litter boxes where i requested.
By mary S.
Easy to buy, fast shipping, good prices.
By GREGORY V.
It was a good price for my dog food
By ROBIN Y.
We were recommended to use PetFlow by the company who creates the pet food we buy. It did not come as quickly as we had anticipated, however, it had a free delivery and once we received a tracking number it was easy to follow and it came quickly after that. We are happy with the overall service and will use PetFlow again.
By Jeffrey
I decided to give Pet Flow a try and very happy I did. Easy to navigate website. Fast shipping. Great value on the product. Thank you and look forward to shopping there again.
By Lisa M.
The staff are friendly and very helpful. Plus the prices are very reasonable!
By MARS
It took a little longer than I expected to receive my order but am pleased with the product and very pleased with the price!
By James S.