Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
The information is helpful. I had a little trouble undoing an autoship on the site, but quickly and easily had it resolved with a representative. Mostly LoLo is sooo happy as she shows that after 14 years she is finally receiving the food that she deserves as she is the Queen. Delivery was prompt.
By Susan P.
GREAT SERVICE ON THE MONEY
By Robert
Great prices, and very fast shipping
By Vicki
Customer service is exceptional.
By P A.
Easy to order products and shipping is quick.
By TACO O.
Helpful with my order. Answered all my concerns.
By JACQUELINE C.
Fast response from order to shipping time.
By BILL T.
Petflow has excellent customer service and prices on pet food. Petflow is the way to go.
By Mia J.
