All-around great service
Easy to order, good selection of products, excellent customer service, auto-ship options all make me happy!
By LESLIE
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Easy to order, good selection of products, excellent customer service, auto-ship options all make me happy!
By LESLIE
I received great prices.
By Linda W.
Ordering was great, easy, plenty of varieties & stock. Prices were great. Delivery was fast. an all aroung great experience.
By DAVID B.
Easy website to navigate. Vet was contacted promptly and meds were shipped quickly.
By Dave
Great prices, fast shipping.
By AZTony
Excellent customer service, fair pricing, excellent deals/promotions and quick delivery. As a first time customer, I'm very pleased and satisfied. I'll be recommending to family and friends. Thanks PetFlow!!
By CHERYL K.
Super customer service and a quick delivery.
By SUE B.
Amazing help from Hillary also price on food for my Cat was so good Thanks from Pamela and Princess Athena
By Pamela