The product I wanted
The product I wanted, at a good price, delivered quickly. I will buy regularly.
By NICOLA C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
The product I wanted, at a good price, delivered quickly. I will buy regularly.
By NICOLA C.
I had a great experience. I have use them a few time now for my pet food need .
By Kj
the shipping was so fast ,product was fresh and cheaper than Chewy .
By GLENDA PULLUM P.
Fast Shipping, great pricing and food was in good condition.
By Nick
Very good price and fast delivery. Customer service (needed to contact because of an error I MADE in my order was very professional, knowledgeable and responsive and was able to remedy my error. A truly wonderful experience.
By CHARLOTTE W.
Rep Kyrstie was very fast and not only handled the return but also setup my new order quickly and matched my original discount. Very happy I didn't have to wait long for a response as well!
By Carol
had out of stock food Natural Balance canned venison best dog food ever
By ANN M.
Good selection of products and great customer service, along with a website that's easy to navigate.
By L. K.