I like The commitment to healthy pet health
I like The commitment to healthy pets and the products they carry. My first shipment arrived in cardboard box that had broken open, otherwise no problems
By LINDA C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
I like The commitment to healthy pets and the products they carry. My first shipment arrived in cardboard box that had broken open, otherwise no problems
By LINDA C.
Prices and options similar to other online pet sites.
By GORDON U.
Good selection of dog food - fair prices. I experienced some confusion when I first tried to set up a recurring order, and more recently I received a bog of dog food with a large slit in it. Customer service responded nicely and a replacement is on its way.
By JOANNE L.
I wish the shipping wasn't so much, its cheaper to buy form the vet because of the shipping.
By JULI T.
got everything we ordered however delivery time was longer than expected not sure if winter weather was to blame or not I will use pet flow again to see if delivery time is two days like chewy.com
By phatcat
I give 4 stars because the dog food I need is more expensive than Chewy.
By Sherri
Petflow is my new source for Orijen since chewy dot com stopped carrying this. Been great so far
By Chris P.
I can haz cheseburger
By Renaldo