Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
I love thet carrier my dog food brand, shipping is fast . I am extremely disappointed doe to the fact they don't honor their coupons to the brand my dog consume. SO I find worthless they sent me coupons for 15% or 20% off when can't be apply
By unique67
Easy to use website,fast shipping.
By Leroy
The prices are really good. The shipping was okay. Had to wait quite a while for it to arrive even though it was in my state for 3 days and was not deliver.
By ANAHSTASIA
They carry my dog’s brand of food (Acana) which is a plus. Sometimes the delivery takes more than two days but other than that I have no complaints!
By V F.
Discount codes do not apply to customers who sign up to have food shipped to them on a scheduled basis. It may be cheaper to order dog food 1 at a time.
By MARK W.
I like your range of products. You have Nutrisource for cats and other providers do not carry it. However, I have had several issues with shipping - having to divide the order from multiple locations. I have also had incorrect items shipped or missed. I love the core values of the company.
By RH
One bag of treats was delivered ripped and had a red line marked on the bag which leads me to believe this was a known issue when packed. Threw the bag away. Otherwise, order was correct and promptly shipped.
By SARAH
We miss the doorbusters. No one else carries the bully sticks we purchase here - these are the best quality and price anywhere!
By P. C.
