All that I Needed When I Needed It
This time it was just one product but it came as promptly as a previous five product order. Of course, it helps to have a good selection.
By GARY K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
This time it was just one product but it came as promptly as a previous five product order. Of course, it helps to have a good selection.
By GARY K.
Box of canned food showed up a little damaged but that may be the shipping co but should be packaged better because we all know how fed x and up,s is.
By Richard
The prices are a bit higher on some products. No problem with customer service. Website for autoship is a bit of a hassel. Shipping is often longer than expected.
By kim
Very minor inconvenience keeps this from a five-star rating. Ordered on Wednesday to get dog food on Friday. Chewy always made it. The last order of Fromm did not, so I needed to go to my shipping location on a Saturday. Again, very minor issue.
By ROBERT G.
Love the fast delivery. I wish it was possible to have a few different flavors in a case of preferred can dog food from the same manufacturer through Pet Flow, I have a picky Diabetic dog and switching flavor seem to help hold his interest in eating, and eating is extremely important for a diabetic dog to have insulin.
By DIANE ZALLY B.
Great delivery service! Very quick and reliable with autoship. My only complaint is that they never offer coupons for the type of dog food we buy. Wish they did
By BLAIR M.
Thank you for carrying Fromm, I wish it wasn’t exempt from the $30 off coupon for 1st auto delivery though.
By TL
Found product not available anywhere fast shipping would be 5 stars but shipped piggy sticks that smell strong in a Jiffy bag and UPS left on porch dog ate 1 whole package of two shipped should change packaging to box not easily ripped by dog 🐕
By PATTY H.