GREAT COMPANY
The product I wanted was in stock, shipped and delivered quickly and was packaged well.
By Dobey
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
The product I wanted was in stock, shipped and delivered quickly and was packaged well.
By Dobey
The person who answered the phone to help me change my order was patient in finding a solution when some items I wanted were discontinued. They are friendly and the fact that they give back 1 bowl of food for every purchase is even greater!
By AMANDA S.
Easy to order because site has the Fromm dog food our pets love. Orders ship and are received promptly and packaged securely.
By Anonymous
Great prices with quick delivery
By BRENDA S.
Always get a no hastle,speedy resolution to any issue I might have.Friendly service by a real human!
By SUSAN M.
Good price quick delivery.
By dgkoz
an actual person answered the phone and helped me with my issue! Problem solved.
By NELL S.
Wonderful service, quick delivery and always polite and helpful.
By JOANNE H.