My order was promptly shipped to me
My order was promptly shipped to me, however the carton that it was in fell apart. Maybe a new way of shipping is in order
By FREDERICK E.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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My order was promptly shipped to me, however the carton that it was in fell apart. Maybe a new way of shipping is in order
By FREDERICK E.
I have ordered from Petflow for over 10 years. They always have [in stock] what my little doggie needs. I place my order online and within a few days it arrives. If you ever need their customer service, you won't be disappointed. They are so helpful. Thank you Petflow! You are a fantastic company!
By LISA I.
I wasn't yet a Petflow customer and reached out to them with a question. They responded in about 30 minutes! I was blown away. Needless to say, shortly after that communication I placed an order. It was received in 3 days! Very, very satisfied customer. I am overly impressed so far!
By Dee
I was satisfied with my order. It was shipped quickly
By Gary M.
I received my order in a timely fashion, and an item that was no where else to be found in stock on the wweb. A great experience.
By Jed K.
Good online shopping and delivery experience.
By TOM S.
Very kind people working for PetFlow.
By ROBERT M.
Very quick processing our order.
By RONALD