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By MICHAEL T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
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By MICHAEL T.
Fair price and quick delivery on Fromm Gold Weight Management dog food. Saves me from having to travel 40 minutes to nearest outlet for the same online price.
By D. R. S.
Fast delivery.
By MARALYN B.
Acceptable service. Order came in good condition. I placed the order on 7-8-2019 and was advised that it would be shipped on the same day. However, the tracking showed that shipment information was not sent to FedEx until 7-9, package was not picked up until 7-10, and delivery was not until 7-12. The other site that I use for pet supplies consistently arrives in two days using the same carrier.
By SHIRLEY K.
My two yorkiepoo love it.
By VONGVILAY W.
Awesome company. Prices are excellent. Kept me updated when my order was being delivered.
By CHARLOTTE
Products and pricing are excellent. Better pricing than on chewy for tissue cat. I wish the shipping was faster.
By CHERYL
Seems to be a good company but when offering discounts, it is VERY difficult to take advantage of discount. I signed up for autoship but did not receive the offered discount. Not a good thing.
By Rochelle R.