Great company
Great prices
By Mike S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Great prices
By Mike S.
Helpful customer service. Very sad to hear they’re closing shop. I enjoyed my years as an auto ship customer.
By BRENDA T.
delivered on time with no hiccups
By STEVE V.
Consistently great!
By Kate C.
Easy to use the website. Best selections and great service
By Jacqueline W.
Always no problems with Petflow.
By George
Found my item and it was shipped very quickly. I did have a small glitch with one screen in the payment process giving an error message, but the order went through. So other customers know: when I ordered the special kidney diet food that needs a vet prescription the second time, I did NOT need to re-upload the prescription. (It wasn't clear to me.)
By Susanna M.
Orders arrive so quickly and it's so convenient!
By CONSUELO M.