Great brands, great service, easy delivery
We moved to a rural area and there are no pet stores that carry the dog food brand within 100 miles. Petflow is accurate and gets our dog food to us on time.
By Texas Road W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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We moved to a rural area and there are no pet stores that carry the dog food brand within 100 miles. Petflow is accurate and gets our dog food to us on time.
By Texas Road W.
Price was comparable to other Pet stores. Delivery was impressive as I thought it may take 5+ business days and product was received in 2.
By KEN M.
Easy to place the order, delivery was prompt. Exceptional service!!
By JOHN V.
Very happy with this company. Great communication. Highly recommend!
By JANA G.
My order was shipped quickly! A small issue was remedied as soon as I contacted customer service. I will order again. Very pleased!
By VINCE T.
PetFlow to the rescue. I am now unable to find Diamond Naturals dog food locally; PetFlow gave me a nice discount and free shipping. Win win!
By Bunny W.
They had a dog food I suddenly couldn't find anywhere else, and it was delivered before I ran out of what I still had.
By Phoebe H.
They have everything I need for our Dog’s prescription food and meds. They are quick, dependable and have awesome customer support.
By TAMMY T.