Monday, November 9, 2026 · Customer reviews of US businesses
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7,175 reviews
PetEdgeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 634 reviews with 1 star · Clear filters
Shipping rate is slow. Take a full week and always has back ordered items.
By Shannon
Response from PetEdge· Oct 24, 2019
Hi Shannon, we are in the process of reviewing our shipping policies. We will have a new warehouse in the new year!
I have been ordering from this company for more years I can remember. I want my grooming salon for 38 years. Always word from Pet edge. This last order has been messed up four times. In fact I still haven’t gotten the right pieces. I’m not sure I will never order from them again. Terrible experience.
By Cathy hartley Kitty City S.
Response from PetEdge· Oct 21, 2019
Hi Cathy, Thank you for bringing this to our attention. Customer support has sent you all the missing pieces! Please feel free to email or call us with any other issues. We apologize for the inconvenience!
My first time ever using you guys and I had a bad experience :(
By Arianna
Response from PetEdge· Oct 17, 2019
Hi Arianna, We are sorry to hear you had a bad experience. Please email [email protected] with the details so we can help you!
We spoke to 2 different sales people and they both told us different things. Ended up canceling our order. It’s sad because we have spent thousands of dollars with PetEdge just in the last 2 weeks
By Garry
Response from PetEdge· Oct 14, 2019
Hi Garry, Thank you for bringing this to our attention and we apologize for the inconvenience!
I still haven’t received my order.. I need my money back if you can’t give me my order
By Paige C.
Response from PetEdge· Oct 3, 2019
Hi Paige, Thank you for bringing this to our attention. Customer support will be in touch!
I did not receive my blades the order number is 3000696512 track number 1Z01RV210399813325, when I contact UPS I was told that the address was incorrect because the interior number was written in the same line of the street name. UPS delivered my order on monday sept. 16. I want to know the address where UPS delivered it.
By Hermelinda
Response from PetEdge· Sep 24, 2019
Hello, Thank you for bringing this to our attention. Customer service will be in touch soon!
Hello, My order was placed on Sept 13. I called to see when it was going to be delivered and was told that my delivery date was to be on Sept 24. That is very bad service. I will never order from Pet Edge again. Sincerely, Lynn Kabot
By LYNN K.
Response from PetEdge· Sep 23, 2019
Hi Lynn, We apologize for the inconvenience! We hope your products were worth the wait! Happy Grooming!
The worse experience ever. Am old time client. Called and the operator told me to contact my post office but my post office is 10 miles plus for me and not on my route Monday since I am a mobile fog groomer and your operator td me I was abusing . Very weird asked for the supervisor but that person already left. So bottom line not received my order and ypur organization does not want to help.
By Aleta
Response from PetEdge· Sep 24, 2019
Hi Aleta, Thank you for bringing this to our attention. I will have our customer service manager call you! Thank you!
