Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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7,175 reviews
PetEdgeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 320 reviews with 2 stars · Clear filters
Scissors were not properly adjusted, and way over priced for what they actually are.
By Alexander
Response from PetEdge· Sep 19, 2019
Hi Alexandar, Thank you for taking the time to review us. If you have any concerns about your scissors please email us at [email protected] Thank you!
I placed a order was told everything was in stock. Paid for three day shipping only to wait a week and still haven't received all of my order. Very unhappy. Will not order again.
By Kimberly
Response from PetEdge· Sep 17, 2019
Hi Kimberly, Thank you for bringing this to our attention. Our customer support team will be in touch.
It took 2 full weeks to receive my order. Website is not user friendly. After trying to place my order online, I finally had to call it in. I ordered Monday at lunchtime and was told my order would ship that day, I received an email Wednesday night saying my order just shipped. Then it took 8 more days to receive. This was not a large bulky item; just a few things that fit in an average size box. The box arrived crushed and torn. Miraculously, the items inside were not damaged.
By Barbara
Response from PetEdge· Sep 9, 2019
Hi Barbara, Thank you for bringing this to our attention. We value your feedback and will use it to improve!
I’m upset because the agent who took my original order made a mistake then I was charged for the postage to return the item for exchange. She refused to waive the fee which I thought was unfair, especially since I spent over $350 on merchandise.
By William B.
Response from PetEdge· Sep 6, 2019
Hi William, Thank you for bringing this to our attention. Customer support will be in touch!
Shipping takes too long.
By Daniel
Response from PetEdge· Sep 4, 2019
Hi Daniel, We are in the process of reviewing our shipping policies to better serve you.
I placed an order about 3-4weeks ago and when I got my order I was missing the number 5 blade that I had ordered. It was backordered which I know happens BUT it’s been 2 weeks since I received my order and still nothing about the back ordered blade.
By Lisa
Response from PetEdge· Sep 3, 2019
Hi Lisa, Thank you for bringing this to our attention and we apologize for any inconvenience. Customer support will be contacting you with an update.
Order did come on time as expected but was very poorly packed and the box had almost fallen apart by the time it reached me. Unfortunately the 18 ounce ear cleaner I ordered had leaked half it's contents into the box. Luckily the new blades I ordered were well wrapped though. I have not had the chance to follow up yet about a replacement due to having a surgical procedure done.
By April
Response from PetEdge· Aug 27, 2019
Hi April, Thank you for bringing this to our attention. Customer support will be in touch to send you a replacement!
Prices could be lower. Was told 1 blade went to a clipper, ordered it & it was for a different brand. Customer service needs to get more educated on the products.
By Brenda
Response from PetEdge· Aug 13, 2019
Hi Brenda, Thank you for bringing this to our attention and we apologize for any inconvenience.
