PetEdgeReviews of petedge.com

Master grooming tools are crap!

hice el pedido y estuvo mucho tiempo pendiente de enviar sin ninguna explicación, cuando les escribi para saber porque fue que enviaron el paquete.

Service is so slow, and was told my stand up dryers were in stick and they aren't. Wont get them until August. Nor the 1st time this has happened in the past.

Eh I love the products but I never received an item and it’s been a long time also the blades I recently purchased are kinda beat up ...

Never before has PetEdge split my order until this time. I was charged four different transactions over a 10 day period. Normally, I have been very happy and satisfied, enough to recommend highly, PetEdge, but this was totally unacceptable. I'm still not sure my entire order has been fulfilled, shipped, or paid for.

Shipping times were very long. I ordered roughly a month ago and am still waiting on half my order. Got an email that petedge has cancelled my order because items are out of stock even though it does not say that they are on the website. I am upset and frustrated.

Petedge has become my last resort. They are so slow to ship and then days after order, you learn things are out of stock and not due in for a month sometimes more. When I order for my shop and the order is confirmed and I've submitted payment, I expect it will be delivered. I NEED the items when I order them. If they are low on stock or sold out, I need to know that asap so I can get it ordered elsewhere. I prefer many other companies at this point. Petedge used to be the best prices also, that's no longer always the case. My last interaction with them, I was met with a sarcastic csr. While I realize items will be out of stock at times, a csr should realize a customer will be aggravated when this occurs and not be rude. I have a business to run. I need my supplies for 4 groomers in a very busy shop. Seems they can rarely deliver all that I need in a timely manner...if at all.

I’m not very happy that my order was split in to two orders. I still have not received the second portion of my order and have not received an email or notification as to when it will ship.