Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,175 reviews
PetEdgeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 555 reviews with 4 stars · Clear filters
This is my 1st time buying from PedEdge, The online portal was easy to use. I was able to move from one screen with ease. The abundance of products for pets will draw me back over and over again.
By Fern
Response from PetEdge· May 19, 2023
Thank you so much for providing feedback on your online experience, we really appreciate it! Enjoy your new products and thank you for choosing PetEdge, we truly value your business!
Received the Products I ordered in good Condition,and they were reasonably priced.Shipping was also fast. Overall very satisfied.
By Brigitte
Response from PetEdge· May 16, 2023
We ♥ hearing this!! Thank you so much for sharing your feedback, we truly appreciate it!! Thank you for choosing PetEdge for your grooming needs we truly value your business.
I had difficulty creating an account through the website, but I called and customer service was very helpful.
By MA S.
Response from PetEdge· May 16, 2023
I see that Mike was able to help you out on your order, he does a fantastic job, and we shared your review with him and the customer service team, they always appreciate seeing this! Thank you for your feedback, we truly value your business at PetEdge. Thank you!
Good blade products for a decent price. The only problem I have had with PetEdge is their refusal to take me off their hard copy mailing list. I have called their customer service reps several times during the past year to ask them to stop sending me their catalog in the mail, and I am told by the rep that they will take my name and address off the list, but I still get the catalog in my mailbox every month. Since I order from the online catalog, it goes right into my recycle bin, a total waste of paper and postage.
By DogMom
Response from PetEdge· Apr 25, 2023
We are very sorry to hear of the repeat catalog issue. I am adding your information again to the Do Not Mail list. Thank you for being a PetEdge customer we truly appreciate your business! ☻
The kindness of customer service and professional. My table had a dirty mat, no remote and the keys were missing. I was bummed as I was so excited to try the light in the table. Like a Child with a new toy, I was excited. However customer service came through and sent out new Mat, keys and remote. I was pleased.
By Valued C.
Response from PetEdge· Apr 25, 2023
It looks like you had Maci and Kyle helping out on this one and they're both fantastic. We are sorry you had this experience, but so glad we were able to resolve the issue. We are all big kids with new toys as well so you are not alone. Thank you for choosing Petedge for your grooming needs we truly value your business! ♥
Pet Edge had the product that I was looking for at a good price w no extra shipping costs. The missing star is about the website not letting me place an order online - had to spend more time placing this order than I should've had to spend. I had to call customer service, and I spoke with a female service rep that was terrific. She sounds like a good human being and was very helpful. She explained that there was a technical problem on the website that was being 'worked on'.
By Valued C.
Response from PetEdge· Apr 10, 2023
Thank you for taking time to leave a review. We apologize for the inconvenience and are glad we were able to get your order placed. We will make sure to pass on your kind words to our rep. We are constantly updating and changing our website so we appreciate you calling in so we can get that issue fixed!
Everything with the order was perfect as always. I would like to see you lower your Free shipping. Most places give you free shipping with $49.00. This would really help your customers.
By Valued C.
Response from PetEdge· Apr 10, 2023
Thank you for taking time to leave a review! We will pass on your suggestion to the appropriate channels. Thank you for choosing PetEdge. We truly value your business.
It was very gratifying to make the purchase of the spare parts, the delivery was on time
By Humberto G.
Response from PetEdge· Apr 4, 2023
Awesome! We are so happy we could provide you with the items you needed! Thank you for choosing PetEdge!
