Personal Trainer FoodReviews of personaltrainerfood.com

Food arrived in big styrofoam container with a big of dry ice emptied on top of the packages of food. Food was tasteless.

I'm sorry but the food is no better than a frozen TV dinner. In fact some TV dinners taste better. I was really hoping to like it because the idea is great and would have made things easier with my busy schedule. I'm trying to stop my subscription but seems that it's more complicated than I thought. Im sorry to leave a bad review but I can't see anyone being able to eat this food long term. Maybe for an elderly person who can't cook for themselves or has the most extreme dietary restrictions.

Paid for text alerts to enhance nutrition experience. I have contacted company on several occasions to receive the text service for which I have already been charged. No one has taken the accountability. It's always awaiting someone else to resolve. Meanwhile no one has offered to credit the service while they resolve.

Was very disappointed to find out on my last order that prices have increased by $30.00 for my 2-week meal plan. Have been using this for several months but will be cancelling my subscription after this month and searching for something more affordable.

Customer service was great, food was terrible. I still haven’t gone through it all because I dread eating it so much. Lost weight from that, though!

I have ordered from PTF off and on for 6+ years. I can now say, I will never order from them again. About 3 weeks ago, I received myour food and began using it. I found the meat to extremely salty. Like I couldn't taste the meat itself. I chatted online with Jessica who explained to me that because I am a past customer, I cannot return the food. She did not offer an exchange/replacement either. I was shocked! PTF need to remember that in the business of sales, repeat customers are your BEST customers. You are guaranteed a purchase versus a brand new customer who is inquiring.

A shipping delay meant that all of my food showed up thawed out entirely. When I talked with the customer service people they seemed unconcerned that I was given a box of now possibly tainted food because the 98° days that my food was stuck in a warehouse. I really dont think I'll be continuing this service if that is what can be expected from these jokers.

I hate to give this review; however, I am so disappointed with no customer service. I've emailed twice about my food arriving when it wasn't supposed to and then left by Fed-Ex in the sun when a covered porch was less then 10 feet away. At least half of my meals had thawed and now taste like rubber. I really wish PTF had some type of customer service response by email. What food wasn't thawed has been good. I would have appreciated some type of response.