Have not received the merchandise I…
Have not received the merchandise I ordered.
By Stephanie
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
790 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PersonalFury, we believe that personalization is the most powerful way to express your love to the person (or your beloved pets) you honor and also your personal characteristics as well. From birthdays and anniversaries to holiday gifts, our family is your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs. Your happiness is our top priority for each and every gift we deliver. We love knowing that we play a role in putting smiles on the faces of your loved ones when they receive a special gift made just for them. We're proud to be the pioneer store in the market where you can immediately see a preview of your custom product as you select the specifications.
PersonalFury (personalfury.com) has 790 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 114 reviews with 1 star · Clear filters
Have not received the merchandise I ordered.
By Stephanie
What happened to my order? This is the last update (it is now 12 May 2026) Pre-Shipment Shipping Label Created, USPS Awaiting Item CARROLLTON, TX 75006 April 28, 2026, 1:01 am
By Jerome R.
Haven’t received items and they were for Mother’s Day which is tomorrow! So I guess you don’t even get one star.
By David M.
I will never order from this site again. I paid $20 for expedited shipping. I didn’t receive my order for 7 business days, which was after my event. They did not apologize. Instead I was given a list of ridiculous excuses.
By Jayme
Product burns my skin
By keith M.
Zero updates and one month later my order is still in transit.
By Nevena T.
This company is a fraud. I ordered a baby blanket in January that their website stated would arrive mid-February. It's now mid-March and I still haven't received the blanket. They have refused to refund my money and their communication is terrible.
By Valerie G.
Beware of this scam. This is a third party broker with no customer service and if you don't get what you ordered they claim no responsibility. I've attempted to contact customer service, still no response and no order fulfilled. They will charge you immediately but good luck getting anything in return let alone your order.
By Ben S.