Perfume WorldwideReviews of perfume-worldwide.com

Perfume Worldwide sells through Shop.com various items. I bought some Redken products and quickly realized they were not something that would work on my hair. Side note, it took weeks to arrive and it wasn't disclosed at the point of sale that shop.com was a go between and I had actually bought from Perfume Worldwide. When the products arrived I looked over the packaging slip for return information. There wasn't any. I called the phone number numerous times that was on the slip and I emailed. Finally, after numerous attempts I got someone but they were useless. It took 5 attempts and they said I had to include a picture of the products and picture of the packing slip. For what reason I don't know because they never did address their lack of proper packaging. Had I wanted to use the products they were not packaged properly. The processing solution is so heavy it smashed the hair dye tubes and there was no bubble wrap or peanuts to protect the tubes from getting crushed. They take no responsibility for the poorly packaged items nor for the lack of a written policy on how to return them or if I will get a refund. All Shop.com products are apparently 2nd party suppliers so although nice on the phone they did not help to resolve the issue. Bottom line shop elsewhere and save yourself the headache.

Don't buy from them.

Bought some perfumes on 11/26 I received an e mail on 11/28 saying my order was shipped via Fedex. I live 20 miles away from the company still have not received it. called Fedex and only a label was made. Called customer service and they could not give me an answer to anything asked to speak to a supervisor and was told he was too busy for me. I have been buying from these company for years I usually get deliveries in 2 days due to the proximity, they can't even tell me when will i get this package. I am flying out tomorrow so I guess I will have to go to duty free and buy the perfumes That i bought from them to give as gifts. Their customer service has become horrible.

I never revived my order. Costumer service lied to me two times. Now I'm trying to get money back. Thanks I paid Pay Pal.

Ordered perfumes, received package and was missing 1 perfume, and they actually wouldn't do anything about it because in their system it showed perfume was shipped. Really poor customer services, no service guarantees, BUYER BE WARE!!!!!!!!!!!!!!!!!!!. Please shop from really reputable companies.

I purchased a 3.3oz bottle of Oscar De La Renta, What I received was a bottle that was only 1/3 full of imitation perfume it was "pee" yellow. Even the bottle itself had flaws. :/ The only help they offered was I could return it with a 20$ restocking fee. ;) Be aware!