Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
373 reviews
PenjiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Penji is a creative technology company built to eliminate one of the most costly mistakes in business—hiring the wrong designer.With Penji, you get access to a vetted team of world-class graphic designers ready to tackle over 120+ design categories. From logos to landing pages, every project is delivered with speed and precision—typically within 24 to 48 hours.
Penji (penji.co) has 373 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 24 reviews with 4 stars · Clear filters
We have used Penji as a nonprofit for about 2 months and things have worked out nicely so far. Quality designs and responsive designers.
By Michael G.
Response from Penji· Feb 7, 2022
Thanks Michael. Happy to hear of the quality and responsiveness!
Great quality and quick work so far on all my designs. We are pleased with what we have requested and it is easy to begin, edit and complete a project. We haven't tried all of the possibilities, but look forward to learning how Penji can help us with other designs.
By Lighthouse Homeschool S.
Response from Penji· Feb 7, 2022
Hey team, we wish you were able to use off of the service more. We have an entire team dedicated and specialized in multiple areas of design. Although you may now know the value you have now, all it takes is one project to have that light bulb moment.
Pretty good company, sometimes there was miscommunication but other than that they do good work.
By Janeen A.
Response from Penji· Feb 7, 2022
Janeen, we wish we were able to get that 5 star rating, but understand your feedback. We'll work harder to improve our communication.
Our organization was able to participate in the Penji for Nonprofits program. The program is great for organizations that do not have a dedicated communication or marketing team to work on design services. As part of the program, we received unlimited graphic design help, as many design projects as you want (we asking for logos, business cards, and stationary, and even provide access for several members of your team to the platform to submit requests. I do wish there was a bit more of an "onboarding to your brand" as it would have made projects more efficient. For an organization that has never worked with a design firm before we weren't sure how to express exactly what we wanted. Overall a great asset for organizations though.
By Colin M.
Response from Penji· Oct 8, 2021
Thank you Colin. We love working with great people like yourself.
We used Penji to create RISE by Sundara's Annual Report. This task began on March 9th and was completed by April 28th. After the designers understood our style, we were pleased with the outcome.
By Lauren
Response from Penji· Oct 8, 2021
Thank you Lauren. Much appreciated.
Penji is one of the top design services I have used. From basic door hangers to landing pages, they have saved me HOURS of work. I will never have to hire another design team again with Penji. Highly Recommended.
By Jeff M.
Response from Penji· Jun 7, 2021
Jeff, honored to serve and glad we were able to shave hours of work from your day.
Penji was a great service! You certainly get the best bang for your buck using a service like this, especially if you have a limited budget. It's like having a world class design team at your fingertips. They are user friendly, have great service, and price fairly. I would absolutely recommend this service to meet your design needs.
By Martin
Response from Penji· Jun 7, 2021
Martin, Thank you! Happy to hear you think we are not only use friendly but the pricing is fair. Honored to serve.
Penji has been a great addition to my team. Be patient with the designers and don't be afraid to ask for another designer if the first doesn't work out. Once you find someone who blends well with your brand vision you will be happy. The turnaround time on projects is better than any other designers I have worked with.
By Abbi Kirsten C.
Response from Penji· Jun 7, 2021
Abbi, although we always want/wish 5 stars, we will work that much harder to make sure we earn that extra star one day soon. Really happy to hear how happy you are about your experience with Penji.
