PeerspaceReviews of peerspace.com

A waste of time and energy. This organisation is not supportive at all. It’s HUGE TASK to get your profile into a page and then you basically jump through fire hoops to get anywhere!!!! Not happy at all.

⚠ Peerspace Fees Are No Joke! ⚠ For me as a host it feels more like a scam than a real business. As soon as you pay for an event, Peerspace starts scamming you by pushing their overpriced insurance. They’ll pressure you, saying if you don’t buy their insurance immediately, they’ll cancel your event. For events they take 20% from the host and 20% from the client, and then charge $260 for insurance (100 people) from the client and another $260 from the host, totaling $520🤯. I politely explained that after all expenses from a $2000 event, I was only making $40, and I preferred to use a big insurance company I’ve used before, which costs $120 and covers both me and the client. Peerspace ignored my request and deleted my venue instead. Hosts, be careful—this platform is more focused on taking your money than providing real value. Skip the middleman, use Google Maps, and you’ll find great spots that aren’t even on Peerspace. You’ll save a ton of money!

No real support offered in securing event insurance. Event insurance will add an unexpected cost to your booking, and the Trust and Safety team reaches us uncomfortably close to your event date with a tight drop-dead deadline to secure insurance if you don't have it already.

I rented a house for a baby shower for 100$ per hr . We rented the house for 7 hrs but the owner was in the house the entire time . Harassing us following the guest , delegating the parking and what everyone was able to do . His name was Lee who didn’t take the time to properly introduce him self. He continued to steal food and even got drunk in our party . All of his belongings where at the property and refrigerator it was impossible to put any of the food on the table or refrigerator. This is a total scam then they will offer you a discount in as an exchange for a positive review. Disgusting behavior and business.

This space charged me additional money because I went back into the establishment 9 minutes past my end time to look for expensive photographer equipment and a guest keys. When I explained to them what happened, they didn’t care and were very stand offish about the situation. The fridge needs to be replaced also.

If I could, I would give peerspace a zero. I submitted a booking and was told by the host to cancel it and book again and exclude the catering because she does this outside of peerspace even though her site stated that I had to add either catering, flowers or a photoshoot to my booking. I booked again without the catering option and she then contacted me and told me that she had to be with her daughter for a medical procedure and canceled my booking. I could not believe it so that was that. I then sent a request for a booking for another venue. The host messaged me and asked me if I would be providing hors d'oeuvres or a sit down dinner, how many people (even though I had provided that in the booking) and if I would be serving alcohol. Also, the booking cost was around $3000.00. After responding to her questions, she responded that the amount would be $10,000. Who in their right mind would pay $10,000 for a retirement party for 75 people just for the venue without food, music or anything else? I will be deleting my profile from peerspace and will let everyone know not to use them. It must be noted that I am a person of color and Peerspace requires that you post a picture of yourself.

Updated Response: Customer support is unresponsive and the guests who use Peerspace tend to be less courteous. Peerspace responded to this review but didn't actually resolve my problem. Their support answered quickly at first, but I am STILL waiting for a response several days later on an issue related to us getting paid by Peerspace. As it stands we aren't getting any payments from the Peerspace bookings we have hosted, and we have not gotten proper support for this issue.

I would never suggest/refer PeerSpace as an option for venue bookings. Used their website to book a venue for an upcoming event and placed a deposit hold. Unfortunately the host repeatedly sent me messages as they hadn't received my booking for the date we were requesting. Immediately contacted our financial institution which approved our deposit along with an email to PeerSpace support. We received initially a response for us to "rebook", however it would've generated a second cc transaction. We then received the most unprofessional, rude and unassisted response by a representative named "Michael" who deactivated our account (first time and glad to be a last time user). Our attempt was to get assistance re the venue booking and this is how you treat a consumer? I've had other people share their unprofessional experiences with PeerSpace. Maybe this was a blessing in disguise to spend our hard earned revenue with another platform. Yes, we found a lovely venue along with treated with much respect and professionalism. PeerSpace isn't the space for our family and friends. Use at your own risk, I would utilize directly contacting the vendors cut out the unprofessional middle company.