Marlin Leasing Corporation DBA PEAC SolutionsReviews of peacsolutions.com

We have a lease through PEAC and for the last 2 weeks I have been calling and calling and calling with no answer at least twice a day every single weekday. It will say my estimated wait time is 5 minutes then I'm still waiting 1 hour later. It is every single time. I have sent multiple emails, left multiple voicemails and NO RESPONSE! Since this seems to be the only way that the company replies to its customers, I figured I would leave a review in hopes to actually get the assistance needed regarding my account.

This company issued one invoice in 2023 and another in 2024, both of which were paid without adequate vetting on our part. This was discovered on audit, and I've spent several hours trying to find out what the invoices were for to no avail. Three different times I waited between 20-45 minutes for my call to be answered, then was disconnected after explaining my inquiry. I also sent two detailed emails that were never responded to. We do not have any record of ever doing any business with "Lease-Services", "Marlin Leasing Corp" or PEAC Solutions. An email receipt acknowledging our payment in October, 2024 has no name indicating who the recipient of the payment was. Run, don't walk, away from this company.

Fraudulent Billing Practices – Avoid Marlin Leasing Services! We strongly warn businesses against working with Marlin Leasing Services due to their deceptive billing practices, refusal to cancel expired leases, and complete lack of accountability. In October 2013, our company, Team Lally, signed a 60-month lease (Contract #401-1399421-001) for a Sharp Copier MX2300N. The lease was set to end in October 2018, and all payments should have stopped at that time. However, despite the lease reaching its full term, Marlin Leasing Services continued to withdraw monthly ACH payments from our bank account (Bank of Hawaii) for nearly SIX YEARS—without authorization. These fraudulent charges persisted from November 2018 through August 2024, totaling $7,595.26 in unjustified deductions. When we discovered these fraudulent withdrawals, we immediately contacted Marlin Leasing Services’ customer service (888-236-2409) to dispute them. Here’s what happened: - Marlin admitted they were still billing us, even though the lease had ended in 2018. - They confirmed we were no longer in possession of the copier but refused to acknowledge the contract termination. - Despite multiple requests, they failed to provide written confirmation that our lease had been canceled. - They stated a manager’s approval was required for a refund but never followed up. - They ignored repeated attempts to hold them accountable for the fraudulent charges. When we attempted to dispute these charges with Bank of Hawaii, we were informed that: ACH charges can only be permanently stopped by the company initiating them (Marlin Leasing Services). The bank could only place temporary holds, which meant Marlin could restart the deductions at any time. Marlin took advantage of this loophole, knowingly continuing to withdraw money for a lease that no longer existed. Marlin Leasing Services deliberately failed to close the lease and continued profiting off of unauthorized deductions for nearly six years. Their lack of ethical business practices and refusal to take responsibility cost us thousands of dollars. *If you are currently leasing equipment through Marlin Leasing Services, check your billing statements carefully—they may still be charging you long after your lease ends. * Do not trust their customer service—our experience shows they will delay, ignore, and deny responsibility. * If you must work with them, demand written confirmation of lease cancellation and remove ACH payment authorization immediately upon lease expiration. Businesses should avoid Marlin Leasing Services entirely. Their unethical practices can cost you thousands.

We strongly warn businesses against working with Marlin Leasing Services due to their deceptive billing practices, refusal to cancel expired leases, and complete lack of accountability. In October 2013, our company, Team Lally, signed a 60-month lease (Contract #401-1399421-001) for a Sharp Copier MX2300N. The lease was set to end in October 2018, and all payments should have stopped at that time. However, despite the lease reaching its full term, Marlin Leasing Services continued to withdraw monthly ACH payments from our bank account (Bank of Hawaii) for nearly SIX YEARS—without authorization. These fraudulent charges persisted from November 2018 through August 2024, totaling $7,595.26 in unjustified deductions. When we discovered these fraudulent withdrawals, we immediately contacted Marlin Leasing Services’ customer service (888-236-2409) to dispute them. Here’s what happened: - Marlin admitted they were still billing us, even though the lease had ended in 2018. - They confirmed we were no longer in possession of the copier but refused to acknowledge the contract termination. - Despite multiple requests, they failed to provide written confirmation that our lease had been canceled. - They stated a manager’s approval was required for a refund but never followed up. - They ignored repeated attempts to hold them accountable for the fraudulent charges. When we attempted to dispute these charges with Bank of Hawaii, we were informed that: ACH charges can only be permanently stopped by the company initiating them (Marlin Leasing Services). The bank could only place temporary holds, which meant Marlin could restart the deductions at any time. Marlin took advantage of this loophole, knowingly continuing to withdraw money for a lease that no longer existed. Marlin Leasing Services deliberately failed to close the lease and continued profiting off of unauthorized deductions for nearly six years. Their lack of ethical business practices and refusal to take responsibility cost us thousands of dollars. *If you are currently leasing equipment through Marlin Leasing Services, check your billing statements carefully—they may still be charging you long after your lease ends. * Do not trust their customer service—our experience shows they will delay, ignore, and deny responsibility. * If you must work with them, demand written confirmation of lease cancellation and remove ACH payment authorization immediately upon lease expiration. Businesses should avoid Marlin Leasing Services entirely. Their unethical practices can cost you thousands.

My company receive a delinquent bill from this company. I have been trying to call them everyday for the past two weeks and every time I get placed on a queue that says the wait time is 30 minutes, which is not bad and I will wait. But the 30 minutes becomes 1 hour, 2 hours and the last one was over 3 hours. When I finally reached #1 on the wait queue, the music stopped and so did my connection. How are we supposed to take care of the bill when we cannot seem to reach anyone.

very bad company we have tried to call them multiple times on the queue for hours and then we get disconnected Stay away from this company get a sharp from Sharp or direct from Xerox but do not make a deal with these people.

Poor customer service. Long wait times and when I do get an agent if I get put on hold the call drops and then I have to start the whole process again. It is a waste of time. Since they stopped processing payments via credit card which they did not communicate until I went to try to make a payment. They don't respond to emails. I'm only using them because the printer company I went through are using them for leasing it. If I knew it was going to be this much of a hassle, I would have gone with someone else

We have our accounts set-up on autopay on our credit card and each month, PEAC charges us late fees. We have tried to call and usually cannot reach a person. IN October, I spoke to "Melissa" and she said she would charge our credit card (on file) for the late charges and adjust our monthly payments to cover the fees and "varying" taxes. Today, I receive an email that we are still receiving late fees. It seems to be a business practice to possibly charge clients more money? They refuse to bring my accounts current and continue to charge us late fees. I reported them to the BBB.