Still no refund and no response
Still no refund and no response
By Me
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
534 reviews
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We offer software and electronic equipment as well sales accompanied by guaranteed full supportt in any case, we answer each question.
Pcmasters Shop (pcmasters-shop.com) has 534 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 108 reviews with 1 star · Clear filters
Still no refund and no response
By Me
After purchase I worked with an agent to get it to work but unfortunately my computer was too far gone and I had to get rid of my entire computer. So naturally I asked for a refund. After several emails into them and a phone call I finally was told they would give me 80 percent back and the other 20 would be to cover their online costs?? I never used the product and it’s not up to me to make their business continue. Also nowhere on their refund policy does it say “ oh by the way we will always need 20 percent to do business” lol. Still haven’t seen a refund.
By Charity B.
i purchased a windows 10 key i thought was oem but it would not authenticate. took my money didnt work.
By Samuel P.
Could not register with Microsoft. Code no good
By David L.
Response from Pcmasters Shop· Feb 18, 2023
We take all customer feedback seriously and strive to provide a high level of customer satisfaction. Our license keys are carefully vetted and tested to ensure that they are authentic and valid. We understand that there may be issues that arise during the purchasing or activation process, and we are committed to working with our customers to resolve any issues promptly. Please contact our customer support we are operating 24/7
I have not received the download for Windows 10. What gives.
By Roy A.
Response from Pcmasters Shop· Feb 18, 2023
According to our system, your order has been fulfilled instantly after the purchase. Please make sure that you will also check your Spam folder since delivery is always digital we do not ship anything psychical. If you have any other inquires pelase reach out back to us.
Windows failed to activate even after second code was issued to me... #3734 order.. From Microsoft, " you don't have a valid digital license or Product Key " I downloaded Win 10 pro right from Microsoft's web site.. Any other suggestions ?
By Richard L.
Response from Pcmasters Shop· Feb 18, 2023
Based on our system your issue has been resolved. Thank you for choosing us!
Terrible Did NOT WORK STILL HAVE NOT BEEN REFUNDED MAD
By Stonelyrics
Do not purchase this. It will take you to a windows website that you can download windows for free.
By Myron A.