Overall experience safe and positive
Software price, available when I needed it, and I got help setting it up and activating it when I desperately needed this. The suggestions were instant and worked!
By Pam A.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
534 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer software and electronic equipment as well sales accompanied by guaranteed full supportt in any case, we answer each question.
Pcmasters Shop (pcmasters-shop.com) has 534 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 375 reviews with 5 stars · Clear filters
Software price, available when I needed it, and I got help setting it up and activating it when I desperately needed this. The suggestions were instant and worked!
By Pam A.
Easy to purchase and install. Thank you
By John J.
Got the Product key right away and successfully activated my update.
By Don E.
Angel explained to me what I did wrong and why my activation key wasn't working. She gave me a working key for my windows type and I was able to successfully activate windows on my pc. She was wonderful. Would recommend.
By Iron and J.
I purchased a perpetual license for Office 19, and the product key initially failed to be recognized by Microsoft. The PCMasters support team walked me through the steps required to correct the situation (apparently on MicroSoft's end). Everything is working now.
By William F.
Great Communication and everything worked.
By Jesse A.
The chat employee, Jae. She was a real gem & got the product downloaded for me..
By Anita D.
The customer agent was patient and thorough.
By John K.