Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find out why you should avoid paypal and use an alternative. Exposing problems behind the PayPal payment system. Frozen accounts, scams, news reports, user experiences, fraud, theft and more.
paypalsucks (paypalsucks.com) has 64 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 52 reviews with 1 star · Clear filters
Can't sign in because you forgot your password? Well, no matter what they say, it does not work . . . it just says, "Something went wrong on our end." No kidding! Can you call them? NO! They give no phone number and they want you to sign in for help. Duh! I CAN'T sign in and it WON't email a password. They have ZERO customer service. Absolute zero. I would give less than one star, but I was forced to give one.
By Rhonda W.
Customer service is terrible, I can't update my info. Keeps saying invalid after I even validated my number. They will always side with thieves on ebay. You can sent a correct product and anyone can dispute it, and send back something else keeping the money and your product. Customer service was very rude
By Charles
Paypal is great if you are a machine. Humans BEWARE !!!
By Larry M.
the message center does not help, the agents delay in the replay and they do not understand the problem and over of all of that I lost 100CHF despite my bank account made the transaction to Paypal. 0/10
By Manager M.
I ordered an item for $123 they send the wrong item. I have to send it back to China, the postage is $118. When they get it back I will get my $123 refund. So what these means, thank you PayPal, is I spent $118.00 for nothing at all. They will have the item back. I will get my $123 back. And, then I am out $118 for return postage for an item I did not order. The item they sent was 1/2 the price of what I ordered.
By Debbie L.
Sold an item on eBay. Buyer refused delivery, then filed a case with eBay and lost (no returns or refunds). Buyer then filed a case with PayPal and ended up getting a full refund. So I guess we can just win bids on eBay, never accept delivery, and get a full refund and seller eats shipping costs and restocking fees too? Screw PayPal. Don't use them unless absolutely necessary.
By jmasterj
I am furious that PayPal allowed my account to be hacked by a false company. Then denied my case when I brought to their attention. So I had no other recourse but to close my account, spread the word and never do business with them again.
By Lisa
Bloody awful, have had an account for at least a decade, now the last couple times I can't sign in to make a purchse I have just spent two hours going back and forth with this faceless POS trying to get back on track.
By James N.
