Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
682 reviews
PaycomSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 70 reviews with 4 stars · Clear filters
Paycom has been good to work with. We're a unique company with a lot of additional needs that they've been able to work with that either they could do natively or with a work around.
By Amanda
Response from Paycom· Aug 15, 2022
We will do everything in our power to accommodate the HR needs of even our most unique clients! Thank you for your kind feedback, Amanda!
Very thorough implementation. My only concern is they were sometimes didn't understand the unique nature of our business (an independent school) and were resistant to modify their standard approach or set-up.
By Lori F.
Response from Paycom· Aug 15, 2022
Lori, we're glad we served you with a complete and detailed implementation process, as we know that is a crucial part of our client experience. The feedback you provided will be helpful to our teams. Thank you for your review!
Recently Implemented Beti Payroll. The implementation was well organized and our consultant was knowlegable and extremely helpful.
By Lori B.
Response from Paycom· Aug 3, 2022
It's so exciting to know that you've taken a big step in eliminating those outdated payroll processes. We can't wait to see how Beti transforms your company. We're glad our implementation teams and consultants made the transition a smooth one to get you moving toward efficiency and accuracy in your payroll. Thank you for leaving us your feedback!
The Paycom app has been more helpful than our last payroll service.
By Lauren
Response from Paycom· Jan 17, 2022
Thank you for the review and feedback! We are happy to hear you’re enjoying our software. We strive for a 5-star experience and would like to learn how we can provide one, feel free to reach out to us at [email protected].
Paycom has a great ease of use, and reporting functionalities! Working with our team to streamline our processes is my main focus, and Paycom helps us reduce as much manual updates as possible.
By Anna M.
Response from Paycom· Oct 13, 2021
Thank you for sharing! We are thrilled to hear you’re enjoying the convenience of our easy-to-use software. Feel free to share any enhancements you’d like to see with your dedicated specialist or with our team at [email protected].
I find the mobile app to be user friendly. It's simple to use. Requesting PTO and viewing PTO balances is easy to do. It's also easy to view pasties and year end tax documents. Open Emrollmemt process seems to go smoothly utilizing the mobile app.
By Josh
Response from Paycom· Jun 9, 2021
We’re glad our mobile app has helped you quickly request time off and access tax documents! If you have additional feedback, please reach out to our team at [email protected].
