Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
682 reviews
PaycomSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 493 reviews with 5 stars · Clear filters
Great app and easy to maneuver. This is a company that has set standards nationwide. Proud to be their client.
By Brian M.
Response from Paycom· Aug 9, 2022
Brian, thank you for believing in Paycom and our purpose of simplifying life for employees through our technology. We are honored to have you as our client. Thank you for your review!
This is the second time my employer has been working there payroll through this system and now I understand how beneficial it is to all parties. As an employee I find the app and website to be ultra user friendly. Having a decent amount of literacy concerning the cost of onboarding, the benefits of a 3rd party performing the bulk of the tedious activities of new hired employees unfamiliar with keeping their own hours is simplified enough for the worst technologically skilled worker. Definitely a win-win!
By Matthew F.
Response from Paycom· Aug 5, 2022
It's important to us that our software is just as beneficial to employees as it is to their employers and HR teams. Our goal is to make our clients' payroll processes as simple and efficient as possible. It's great to hear from our users about how this has benefitted their organizations. Thank you for leaving us your feedback, Matthew!
Paycom is our HRIS solution. Beti, their live payroll solution, makes processing so much easier and quicker. The app is easy to use for our employees and the Manager on the Go feature allows our managers to be in trade supporting their sales teams or on the floor in our warehouses.
By Cristina H.
Response from Paycom· Aug 3, 2022
Knowing that we are simplifying and elevating your organization's HR processes is exciting! Beti is currently our most advanced employee experience and the future of payroll, and we're eager to witness its impact on employee satisfaction worldwide. Thank you for your business and review, Cristina!
After 2 years of Zoom meetings due to COVID, we finally were able to have our Best Practices meeting with our rep, Ashley Morgan, in person. The meeting was very productive and Ashley is great to work with. She was able to give us some tips on how to be more efficient with the system and make it a better tool for our use. She recommended additional modules and showed us how they could help us, but didn't try to push them on us. I appreciate having the opportunity to learn of other options and to be given the space to grow into my need for them.
By Brian B.
Response from Paycom· Jul 29, 2022
We're so glad to see our clients and team members finally being able to work together in person again. It's a great opportunity for our reps to connect more with our wonderful clients and learn more about how Paycom can help their business. We're excited to walk alongside you as your business continues to grow and thrive! Thank you for taking the time to leave us your feedback, Brian.
We moved to PAYCOM 8 years ago and have been very pleased with their customer service, troubleshooting assistance, and training .
By Cindy L.
Response from Paycom· Jul 29, 2022
Thank you for the 5-star review, Cindy! We're delighted to hear you're pleased with our top-notch service. We appreciate your partnership.
The Paycom system provides all that we need for our company and is scaleable to grow with us. Our employees have fully embraced Beti which has reduced the number of hours we spend processing payroll!
By Kim H.
Response from Paycom· Jul 27, 2022
We're huge fans of Beti and are so glad you are too! It's thrilling to know you're enjoying using the Paycom system and that you've gotten valuable time back in your day by doing so. Thank you for partnering with us!
The Paycom App is user friendly & convenient. It is nice to be able to punch in & out from the App. It's also nice to be able to look at my timesheet and/or benefits from home.
By Melissa H.
Response from Paycom· Jul 20, 2022
Thank you for the 5-star review, Melissa! We're thrilled to hear you find the app easy to use and convenient and that it has provided access to your information.
The app is easy to navigate and the customer service has been great.
By Shelly Stevens F.
Response from Paycom· Jul 14, 2022
We’re delighted to hear you find our app easy to navigate and that you’ve enjoyed our superb customer service, Shelly! Thank you for the 5-star review.
